We gather various information about customers and users of our website. This information includes:
personal information through your voluntary use of the Website and the purchase process (such as your first and last names and email);
personal information, provided to us by you through any other method (including without limitation correspondence and discussions);
aggregated data, which tracks traffic to the Website; and cookies, which are pieces of information transferred to your computer hard drive for record keeping (such as your preferences on our Website).
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Use of your information
We will never sell or rent your personal information to third parties.
We will use information we collect from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. We generally use personal information to complete delivery of our Documents to you, help us manage and enhance our services and to communicate with you.
Email Newsletters and other notices
It is our policy to send emails throughout the purchasing process and other Newsletter emails you elect to receive. In addition, we may send out promotional material to you promoting new or amended material on our site where we think that may be relevant to you. It is our policy to immediately remove any person from any mailing list upon the person’s request.
Credit card/payment details
Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you use our Web site. Cookies are widely used on most major Web sites. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.
We may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that we believe may be of interest, based on that information.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Updates to our information practices
We reserve the right to change this policy. By continuing to use the Website, you agree to be bound by the amended policy. You should check from time to time to see if the policy has changed.
The GDPR was introduced by the European Union to protect the privacy of EU residents. At its core, the new legislation gives individuals a greater say over what, how, why, where, and when their personal data is used, processed, or deleted. The GDPR also requires organisations to implement stricter security protocols, record any data processing activities under their responsibility, and ensure any data breaches are reported to the data subjects without delay after being made aware, within a maximum time frame of 72 hours.
The GDPR requires compliance from any organisation with 250 staff members (or more) that stores or processes the personal data of EU residents, regardless of the organisation's location. If an organisation does not work with the personal data of EU residents but acts as a data processor the GDPR may still apply, as without the compliance of the data processor, their customers could be deemed non-compliant.
Smaller organisations with fewer than 250 staff members may be exempt if they do not risk the rights and freedoms of individuals, only process data occasionally, are not processing data relating to criminal convictions/offences, and are not processing sensitive data, such as an individual's race, ethnic origin, religion, etc.
Antipodes is compliant with all aspects of the GDPR, which covers the privacy of data subjects, the security of their data, and their control of their data.
Security and privacy of customer data
Antipodes treats the security and privacy of customer data as its highest priority. Some of the policies we enforce include mandatory SSL connections (both internally and externally), real-time encryption/decryption of all personal data in our database, irreversible password salting and hashing, and further encryption for all offsite/cold storage backups.
Transferring personal data outside the EU or the EEA
Antipodes normal (regular) data processing activities all occur with third-party service providers who provide GDPR compliance by proxy.
On occasion (and only when necessary) data may be transferred to a third country if permissible - that is if the third country has been deemed by the EU Commission to ensure an appropriate level of protection, the recipient of the data guarantees an acceptable level of data protection in accordance with EU standard contractual clauses for the transmission of personal data, or there are other safeguards in place that permit such a transfer.
Responding to data breaches
In the unlikely event that personal data is stolen, Antipodes will notify all data controllers and data subjects that are affected within 48 hours by email.